Please check your Spam or Junk folders to ensure the email did not go there. The email will be from Joy Christmas Concert and the title of the email will begin with We have received your reservation for Joy Tickets.

1. Make sure you are checking the correct email

2. If you still cannot locate your email confirmation: Please contact us at music@thepentecostalsgnv.com to resolve the issue.

This year all seating will be first come first serve. Once you are checked in, an usher will escort you to seating options that are available for your party size.

Absolutely! We are sad you can’t come but we are happy to honor your ticket reservation for someone else.

The entire concert event is two hours long.

Yes. And we are also serving desserts and drinks during intermission!

On Friday we will open the doors at 6:15PM. On Sunday we will open them at 5:15PM. We also have a Christmas Market this year that will be open before and after the concert!

The Market opens one hour before the concert! We have added the Christmas Market this year to bring one more layer to this event. You can take photos, shop, play games, drink hot cocoa, order coffee! It is meant to be for all attendees. Keep in mind the Christmas Market will be outdoors so plan accordingly if the weather is cool.

There is no fee to browse the market. There are many free things to do in the market - like drinking hot cocoa and having your photos taken with our incredible outdoor displays. And there are items for purchase, as well, such as the coffee from Honey Nitro and the Christmas Concert merchandise!